Store Policy (MERGED)
Alpha VI Battalion Store Policy
Order Cancellation:
We understand that sometimes you may need to change your mind. If you wish to cancel your order, please do so within 1 hour of placing it. If the item has already moved to production, we won’t be able to accept the cancellation request. Always double-check your order before finalizing your purchase.
Production Issues:
Quality and customer satisfaction are of paramount importance to us. If you receive an item that is damaged, misprinted, or faulty in any way, please get in touch with us immediately. We will refund your payment or replace the item based on your preference. However, it is crucial to notify us of such issues for swift resolution promptly.
Returns & Exchanges:
Due to print-on-demand nature, we do not accept returns or exchanges. All our items are custom-made for each order. It’s vital to be sure of your purchase before placing an order. If you have any queries or doubts, please get in touch with us before making a purchase. We’re here to help!
Change of Mind:
If you change your mind after placing an order, please get in touch with us within 1 hour to cancel it. After this window, we won’t be able to replace or refund the item due to the nature of print-on-demand. Reviewing your order details and ensuring you are confident in your choices before finalizing your purchase is essential.
Customs and Import Taxes:
Buyers are responsible for any customs and import taxes that may arise. Alpha VI Battalion is not responsible for any delays due to customs checks.
Privacy Policy:
Your privacy matters. We promise to keep your data secure and will never sell or share your personal information with third parties without your explicit consent. We adhere strictly to data protection laws and use secure methods for online transactions.
At Alpha VI Battalion, we value our community and strive to ensure the best service and products for our patrons. If you have any questions or concerns, please feel free to contact us. Your trust is our priority.
